MEMBERSHIPS — PILOT FIRST · THEN MEMBERSHIP — FULL PLATFORM AT EVERY TIER — LAUNCH PROGRAM INCLUDED — SUPPORT & REPORTING SCALE WITH HEADCOUNT — MEMBERSHIPS — PILOT FIRST · THEN MEMBERSHIP — FULL PLATFORM AT EVERY TIER — LAUNCH PROGRAM INCLUDED — SUPPORT & REPORTING SCALE WITH HEADCOUNT —
Memberships · Plans & pricing structure
Pilot → Membership AU · NZ

Memberships that grow with your workforce.

Most teams start with a 60-day pilot. After that, you join Rugged as a member — same full platform at every tier, the Launch Program included as standard, and support that scales by headcount.

01 / Pilot

Start here, low risk

60-day on-ramp before any membership commitment.

02 / Launch

Always included

Structured launch program in every membership tier.

03 / Tiers

Four levels

Starter through Elite, sized to your workforce.

04 / Pricing

Scoped per org

Real numbers shared during the pilot scope call.

▸ The Rugged Standard

Every membership includes full platform access and the Rugged Launch Program. We don’t tier features — we scale the level of support and reporting frequency as your workforce grows.

Step 01 — On-rampStart here

Every engagement starts with a 60-day pilot.

Low-friction proof of value before any membership commitment. Free platform during the window, pay-per-use early intervention only when approved.

60-Day MSK Pilot · SKU · RGD-PILOT-60
Recommended on-ramp
▸ Step 01 / Pilot

Baseline MSK risk before any membership commitment.

A productised 60-day pilot for one crew (max 15 users). Free platform during the window. You’ll see the baseline, the prioritised hotspots, and the governance evidence pack before deciding on anything wider.

  • Free platform access · up to 15 users
  • Baseline + prioritised hotspots
  • Governance evidence pack delivered
  • Decision at day 60: continue · expand · pause
▸ Pilot snapshot
Duration 60 days · low friction
Platform fee $0 · up to 15 users
Early intervention Pay-per-use · cap available
Intake 2 companies/mo · delivery quality
● Most teams start here · Full details on the pilot page See the pilot
After day 60 · Membership begins
Step 02 — LaunchAlways included

The Rugged Launch Program. Included in every membership.

A structured four-phase implementation layer that ensures the platform actually lands — based on change-management practice, not just software training. Because tools don’t prevent injuries — execution does.

Rugged Launch Program · SKU · RGD-LAUNCH
Included · Every tier
▸ What it is

Educate. Audit. Implement. Embed.

The Launch Program is a structured 60–90 day implementation track that runs alongside your first membership cycle. It’s not training-as-a-product. It’s a managed sequence to make sure the platform delivers measurable change inside your operation — not just sits on a dashboard.

Included in every membership
Phase 01

Educate

Role-based onboarding and platform orientation for WHS leads, supervisors, and frontline users.

Weeks 1–2
Phase 02

Audit

Initial workforce risk audit and baseline reporting — establishing where exposure is concentrated.

Weeks 3–5
Phase 03

Implement

Targeted controls, prioritised hotspots, and governance trail activated in your operating rhythm.

Weeks 6–9
Phase 04

Embed

Hand-off to your internal owner with reporting cadence locked in and review prompts in place.

Weeks 10–12
Based on change-management practice · Not just software training ● Always included
Step 03 — MembershipFour tiers

Memberships scale by headcount.

Same platform. Same Launch Program. More users, more reporting cadence, more strategic support as you move up. You choose the tier that matches your operational size — and you can move up as you grow.

Tier 01

Starter

Up to 25 employees
▸ Included
  • Full Rugged prevention platform
  • Launch Program (Educate · Audit · Implement · Embed)
  • Stronger for Life training (manual handling compliance)
  • Digital MSK & fatigue screening
  • Task assessment screening
  • Workforce summary reporting
  • Early intervention access
Foundation tier ● Full platform
Tier 02

Core

25–100 employees
▸ Everything in Starter, plus
  • Annual workforce summary report
  • Annual risk strategy review
  • Operational check-ins
  • Multi-team configuration
Operational rhythm ● Annual cadence
Tier 04

Elite

250+ employees
▸ Everything in Pro, plus
  • Leadership workshops
  • Custom governance reporting
  • Strategic prioritisation support
  • Named Launch lead for multi-site rollouts
Strategic layer ● Leadership support
Note — Scaling logicWhat grows

Four things change as you move up tiers. The platform itself doesn’t.

Scale / 01

Reporting frequency

Annual → quarterly → custom. Your governance rhythm matches your operational rhythm.

Scale / 02

Strategic support

From check-ins to risk-strategy meetings to leadership workshops as headcount grows.

Scale / 03

Response priority

Standard at Starter and Core. Priority at Pro and Elite. Dedicated at Enterprise.

Scale / 04

Launch depth

Standard 90-day Launch at lower tiers. Extended and multi-site Launch leads at higher tiers.

Step 04 — Multi-siteEnterprise

For multi-site, regulated, or complex operations.

Beyond standard membership tiers, engagement is unified under a single governance layer with dedicated assurance and executive reporting.

Enterprise Membership · SKU · RGD-ENT
Custom scoped
▸ 250+ employees · Multi-site

Unified governance, dedicated assurance.

For organisations operating across multiple sites or in regulated environments where MSK exposure is structurally distributed. Engagement is scoped against your actual workforce profile, claim history, and governance requirements.

  • Unified platform governance across sites
  • Dedicated assurance lead
  • Executive and board-level reporting
  • Custom branding and integrations
  • Cross-site benchmarking
  • Multi-site Launch rollout sequencing
  • Insurer / regulator-facing evidence packs
▸ Engagement pathway Scoped per organisation.

Pricing and structure are scoped during a discovery conversation. Most enterprise engagements still begin with a 60-day pilot on a representative crew or site.

Scope enterprise
▸ Honest framing

Pricing for Starter, Core, Pro and Elite memberships is shared during the pilot scope call — once we understand your operational context. We don’t publish line-item pricing because real engagement value depends on workforce profile, claim history, and which controls already exist. If we’re not the right fit, we’ll say so directly and point you elsewhere.

End / Engagement ● Pilot intake open

Start with the 60-day
pilot.

One crew. Free platform. Real baseline and governance evidence delivered. After day 60, you’ll know whether to continue at a membership tier that fits your workforce — with the Launch Program included — or whether to pause. No commitment until you’ve seen the output.

● Full platform at every tier ● Launch Program included ● Pilot first, membership after ● Honest framing